Terms & Conditions

These Terms and Conditions govern your access to and use of the Triplaxy website, products, and travel-related services. By accessing, browsing, or using our website and services, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

1. Use of Our Services

You agree to provide accurate, current, and complete information when using our services, including during enquiries, registration, and booking processes.
You are solely responsible for maintaining the confidentiality of your account details, login credentials, and any activity conducted through your account.
Triplaxy shall not be responsible for any loss or damage arising from unauthorized use of your account.

2. Nature of Services

Triplaxy acts as a travel service facilitator and intermediary between customers and third-party service providers such as airlines, hotels, transport operators, tour operators, and other vendors.
We do not own, operate, or control these third-party services and are not responsible for their acts, omissions, delays, or service quality.
All services are subject to the respective terms and conditions of the service providers.

3. Bookings & Transactions

All bookings made through Triplaxy are subject to availability and confirmation by the respective service providers.
Prices displayed on the website are indicative and may change without prior notice due to availability, taxes, currency fluctuations, or supplier policy changes.
Triplaxy reserves the right to correct pricing errors and cancel or modify bookings if inaccuracies are identified.
Full payment must be made at the time of booking unless otherwise specified in writing.
Refunds, cancellations, and booking modifications are governed by our Refund & Cancellation Policy, which is available separately on our website.

4. Travel Documents & Customer Responsibility

Customers are responsible for ensuring they possess valid passports, visas, tickets, permits, and other required travel documents.
Triplaxy shall not be liable for denied boarding, entry refusal, or travel disruption due to incomplete or invalid documentation.
Travelers must comply with all local laws, customs, health regulations, and safety requirements of their destination.

5. User Content

By submitting reviews, comments, feedback, images, or other content on our website, you grant Triplaxy a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, translate, and display such content for promotional or service-related purposes.
You are solely responsible for the content you submit and confirm that it does not infringe upon any third-party rights or violate any applicable laws.
Triplaxy reserves the right to remove any content deemed inappropriate, misleading, or unlawful.

6. Intellectual Property Rights

All content available on the Triplaxy website, including text, images, graphics, logos, designs, videos, and software, is the intellectual property of Triplaxy or its licensors.
These materials are protected under copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, or use any content without prior written consent from Triplaxy.

7. Limitation of Liability

Triplaxy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or services, including but not limited to loss of profits, data, business opportunities, or goodwill.
Triplaxy shall not be responsible for delays, cancellations, injuries, losses, or damages caused by third-party service providers or circumstances beyond our control.
In no event shall Triplaxy’s total liability exceed the amount paid by you for the specific service in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Triplaxy, its directors, employees, partners, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising out of:

Your use of the website or services
Your violation of these Terms & Conditions
Your infringement of any third-party rights

9. Force Majeure

Triplaxy shall not be liable for failure or delay in performing its obligations due to events beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, weather conditions, or technical failures.

10. Modifications to Terms & Conditions

Triplaxy reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.
Updated terms will be effective immediately upon posting on the website.
Continued use of the website or services after such changes constitutes acceptance of the revised Terms & Conditions.

11. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.

12. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact Triplaxy Customer Support through our official communication channels.

Thank you for choosing Triplaxy. We appreciate your trust and look forward to serving you with safe, transparent, and reliable travel experiences.